Quality Control Systems Managers

11-3051.01 Zone 4 — Considerable Preparation Needed

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Also known as: Construction Quality Control Manager, Product Quality Director, Quality and Food Safety Manager, Quality and Process Improvement Manager, Quality Assurance Coordinator (QA Coordinator), Quality Assurance Director (QA Director), Quality Assurance Manager (QA Manager), Quality Assurance Supervisor (QA Supervisor), ...

Annual Salary

$121,440

Median annual wage (May 2024)

$94,620 25th – 75th percentile $156,330
10th percentile $74,900
90th percentile $197,310
U.S. Employment: 234,380

Job Outlook

+1.9%

Projected growth, 2024–2034 (Slower than average)

Annual Job Openings 17,100 per year (avg. 2024–2034)
Typical education: Bachelor's degree
Experience: 5 years or more

What You'd Do

  • Stop production if serious product defects are present.
  • Review and approve quality plans submitted by contractors.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Generate and maintain quality control operating budgets.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  • Collect and analyze production samples to evaluate quality.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Review and update standard operating procedures or quality assurance manuals.

Top Skills

Reading Comprehension 4.0
Judgment and Decision Making 4.0
Quality Control Analysis 4.0
Active Listening 3.9
Writing 3.9
Speaking 3.9
Monitoring 3.9
Complex Problem Solving 3.8

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Production and Processing 4.1
Education and Training 4.1
English Language 4.1
Chemistry 3.9
Customer and Personal Service 3.8
Administration and Management 3.7
Mathematics 3.6
Engineering and Technology 3.5

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
100%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Adobe Acrobat Atlassian JIRA Extensible markup language XML Linux Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft SQL Server Microsoft Visio Microsoft Word Oracle Java SAP software Selenium Structured query language SQL

Other Tools

Abbott Informatics STARLIMS:LIMS ASI DATAMYTE GageMetrics ASI DATAMYTE QDA ASIDATAMYTE DataMetrics CAMA Software Quality Collaboration By Design QCBD CEBOS MQ1 software Computing Solutions LabSoft LIMS Core Informatics Laboratory Information Management System LIMS Database software Eko EtQ Reliance Harrington Group caWeb Harrington Group HQMS

Work Styles

Personality traits and work styles important for this career

3.0
Attention to Detail
2.9
Dependability
2.7
Cautiousness
2.6
Integrity
2.4
Leadership Orientation
2.1
Achievement Orientation
2.1
Intellectual Curiosity

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Problem Sensitivity 4.1
Oral Comprehension 4.0
Written Comprehension 4.0
Oral Expression 4.0
Written Expression 4.0
Deductive Reasoning 4.0
Inductive Reasoning 4.0
Near Vision 4.0

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Communicating with Supervisors, Peers, or Subordinates 4.8
Documenting/Recording Information 4.8
Identifying Objects, Actions, and Events 4.6
Analyzing Data or Information 4.6
Working with Computers 4.6
Evaluating Information to Determine Compliance with Standards 4.5
Getting Information 4.4
Making Decisions and Solving Problems 4.3

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

E-Mail
5.0
Contact With Others
4.8
Work With or Contribute to a Work Group or Team
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.8
Indoors, Environmentally Controlled
4.7
Telephone Conversations
4.6
Determine Tasks, Priorities and Goals
4.5
Coordinate or Lead Others in Accomplishing Work Activities
4.5
Impact of Decisions on Co-workers or Company Results
4.4
Frequency of Decision Making
4.4
Importance of Being Exact or Accurate
4.3
Time Pressure
4.3

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.