Entertainment and Recreation Managers, Except Gambling

11-9072.00 Zone 4 — Considerable Preparation Needed

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

Also known as: Activities Manager, Amusement Park Manager, Aquatics Director, Aquatics Manager, Boat Club Manager, Camp and Recreation Manager, Camp Director, Club Director, ...

Annual Salary

$77,180

Median annual wage (May 2024)

$58,380 25th – 75th percentile $101,750
10th percentile $45,320
90th percentile $134,680
U.S. Employment: 36,700

Job Outlook

+7.7%

Projected growth, 2024–2034 (Faster than average)

Annual Job Openings 5,500 per year (avg. 2024–2034)
Typical education: Bachelor's degree
Experience: Less than 5 years

What You'd Do

  • Administer first aid in emergency situations.
  • Assign tasks and work hours to staff.
  • Calculate and record department expenses and revenue.
  • Explain rules and regulations of facilities and entertainment attractions to customers.
  • Interview and hire associates to fill staff vacancies.
  • Plan programs of events or schedules of activities.
  • Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Store and retrieve equipment, such as vehicles, radios, and ride components.
  • Talk to coworkers using electronic devices, such as computers and radios.

Top Skills

Active Listening 3.9
Speaking 3.9
Reading Comprehension 3.8
Coordination 3.8
Critical Thinking 3.8
Service Orientation 3.8
Social Perceptiveness 3.8
Writing 3.6

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 4.6
Education and Training 4.3
English Language 3.9
Administration and Management 3.7
Computers and Electronics 3.6
Public Safety and Security 3.5
Personnel and Human Resources 3.4
Administrative 3.4

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
52.1%
Some College
23.1%
Associate's
16.8%
Master's
7.4%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Adobe Acrobat Apple macOS Atlassian Confluence Cisco Webex Facebook Google Docs HubSpot software IBM SPSS Statistics Intuit QuickBooks Linux Marketo Marketing Automation Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft SharePoint Microsoft Teams Microsoft Visio Microsoft Visual Basic Microsoft Visual Basic for Applications VBA Microsoft Windows Microsoft Word Oracle Database Oracle PeopleSoft Oracle Primavera Enterprise Project Portfolio Management Salesforce software SAP software SAS

Work Styles

Personality traits and work styles important for this career

2.6
Dependability
2.4
Social Orientation
2.3
Leadership Orientation
2.3
Cooperation
2.1
Optimism
2.0
Stress Tolerance
1.9
Adaptability

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Expression 4.1
Oral Comprehension 4.0
Speech Recognition 3.9
Written Expression 3.8
Speech Clarity 3.8
Written Comprehension 3.6
Problem Sensitivity 3.6
Fluency of Ideas 3.5

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Communicating with Supervisors, Peers, or Subordinates 4.7
Establishing and Maintaining Interpersonal Relationships 4.6
Thinking Creatively 4.6
Making Decisions and Solving Problems 4.6
Getting Information 4.4
Communicating with People Outside the Organization 4.4
Organizing, Planning, and Prioritizing Work 4.4
Working with Computers 4.3

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

E-Mail
5.0
Deal With External Customers or the Public in General
4.8
Work With or Contribute to a Work Group or Team
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.6
Indoors, Environmentally Controlled
4.6
Contact With Others
4.6
Determine Tasks, Priorities and Goals
4.4
Freedom to Make Decisions
4.4
Health and Safety of Other Workers
4.2
Telephone Conversations
4.1
Coordinate or Lead Others in Accomplishing Work Activities
4.0
Impact of Decisions on Co-workers or Company Results
4.0

Related Careers

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Training and Development Specialists
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First-Line Supervisors of Personal Service Workers
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Self-Enrichment Teachers
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$30K
Education and Childcare Administrators, Preschool and Daycare
$56K

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.