Medical and Health Services Managers

11-9111.00 Zone 4 — Considerable Preparation Needed

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Also known as: Assisted Living Administrator, Assisted Living Manager, Cancer Center Director, Care Coordinator, Client Services Director, Clinic Director, Clinical Director, Clinical Informatics Director, ...

Annual Salary

$117,960

Median annual wage (May 2024)

$88,560 25th – 75th percentile $162,420
10th percentile $69,680
90th percentile $219,080
U.S. Employment: 565,840

Job Outlook

+23.2%

Projected growth, 2024–2034 (Much faster than average)

Annual Job Openings 62,100 per year (avg. 2024–2034)
Typical education: Bachelor's degree
Experience: Less than 5 years

What You'd Do

  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Establish objectives and evaluative or operational criteria for units managed.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

Top Skills

Speaking 4.1
Critical Thinking 4.1
Reading Comprehension 4.0
Active Listening 4.0
Writing 4.0
Judgment and Decision Making 4.0
Management of Personnel Resources 4.0
Time Management 4.0

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Administration and Management 4.7
English Language 4.4
Customer and Personal Service 4.2
Personnel and Human Resources 4.1
Education and Training 3.9
Computers and Electronics 3.8
Administrative 3.7
Medicine and Dentistry 3.4

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
46.4%
Master's
21.4%
Associate's
10.7%
Certificate
7.1%
High School
3.6%
Some College
3.6%
Professional
3.6%
Post-Doctoral
3.6%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Adobe Acrobat Apache Hadoop Apache Maven Autodesk Revit Cisco Webex eClinicalWorks EHR software Epic Systems Facebook Google Docs Google Sheets Henry Schein Dentrix IBM SPSS Statistics Intuit QuickBooks Marketo Marketing Automation MEDITECH software Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft SharePoint Microsoft SQL Server Microsoft SQL Server Integration Services SSIS Microsoft SQL Server Reporting Services SSRS Microsoft Teams Microsoft Visio Microsoft Visual Basic Microsoft Windows Microsoft Word

Work Styles

Personality traits and work styles important for this career

2.9
Dependability
2.7
Leadership Orientation
2.6
Attention to Detail
2.6
Integrity
2.4
Cooperation
2.3
Adaptability
2.3
Cautiousness

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Comprehension 4.3
Written Comprehension 4.1
Oral Expression 4.0
Written Expression 4.0
Problem Sensitivity 4.0
Deductive Reasoning 4.0
Inductive Reasoning 4.0
Speech Clarity 4.0

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Communicating with Supervisors, Peers, or Subordinates 4.6
Working with Computers 4.6
Evaluating Information to Determine Compliance with Standards 4.5
Coaching and Developing Others 4.5
Getting Information 4.5
Establishing and Maintaining Interpersonal Relationships 4.4
Making Decisions and Solving Problems 4.4
Analyzing Data or Information 4.4

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

E-Mail
5.0
Indoors, Environmentally Controlled
4.9
Telephone Conversations
4.9
Work With or Contribute to a Work Group or Team
4.9
Contact With Others
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.6
Importance of Being Exact or Accurate
4.4
Spend Time Sitting
4.3
Determine Tasks, Priorities and Goals
4.1
Work Outcomes and Results of Other Workers
4.1
Deal With External Customers or the Public in General
4.1
Coordinate or Lead Others in Accomplishing Work Activities
4.0

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.