Property, Real Estate, and Community Association Managers

11-9141.00 Zone 4 — Considerable Preparation Needed

Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).

Also known as: Apartment Community Manager, Apartment House Manager, Apartment Manager, Apartment Property Manager, Building Rental Manager, Building Rental Superintendent, Building Superintendent, Cemetery Manager, ...

Annual Salary

$66,700

Median annual wage (May 2024)

$49,530 25th – 75th percentile $95,760

10th percentile $39,360

90th percentile $141,040

U.S. Employment: 296,640

Job Outlook

+3.6%

Projected growth, 2024–2034 (About average)

Annual Job Openings 39,000 per year (avg. 2024–2034)

Typical education: High school diploma or equivalent

Experience: Less than 5 years

On-the-job training: Short-term on-the-job training

What You'd Do

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Prepare detailed budgets and financial reports for properties.
Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
Purchase building and maintenance supplies, equipment, or furniture.
Act as liaisons between on-site managers or tenants and owners.
Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
Determine and certify the eligibility of prospective tenants, following government regulations.

Top Skills

Speaking 4.0

Reading Comprehension 3.9

Active Listening 3.8

Writing 3.6

Coordination 3.6

Critical Thinking 3.5

Negotiation 3.5

Persuasion 3.3

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 4.6

Administration and Management 4.4

Economics and Accounting 4.1

English Language 4.1

Law and Government 3.9

Public Safety and Security 3.7

Mathematics 3.6

Personnel and Human Resources 3.6

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's

55%

High School

15%

Certificate

10%

Professional

10%

Some College

Associate's

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Facebook Google Analytics Google Docs Hypertext markup language HTML Intuit QuickBooks Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Windows Microsoft Word Yardi software

Other Tools

Advantos Systems DataTrust Enterprise Biometric reader software Bostonpost Technology Property Manager Calendar and scheduling software Card key management software Domin-8 Enterprise Solutions RentRight Domin-8 Enterprise Solutions Tenant Pro FullHouse Software Investment Property Manager Google Drive IDEAS Software & Training IDEAS Property Clerk Infor Global Solutions eSITE Intuit MRI Residential iRealty Manager Jenark Business Systems Just So Software The Property Manager +1 more

Work Styles

Personality traits and work styles important for this career

2.7

Dependability

2.3

Leadership Orientation

2.3

Attention to Detail

2.1

Integrity

2.0

Social Orientation

1.9

Self-Confidence

1.8

Cooperation

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Comprehension 4.0

Written Comprehension 4.0

Oral Expression 4.0

Written Expression 3.8

Speech Recognition 3.6

Problem Sensitivity 3.6

Inductive Reasoning 3.6

Speech Clarity 3.6

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Making Decisions and Solving Problems 4.5

Getting Information 4.4

Communicating with Supervisors, Peers, or Subordinates 4.4

Working with Computers 4.2

Coordinating the Work and Activities of Others 4.2

Establishing and Maintaining Interpersonal Relationships 4.2

Resolving Conflicts and Negotiating with Others 4.1

Communicating with People Outside the Organization 4.1

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations

5.0

E-Mail

5.0

Face-to-Face Discussions with Individuals and Within Teams

4.8

Contact With Others

4.7

Written Letters and Memos

4.6

Freedom to Make Decisions

4.3

Determine Tasks, Priorities and Goals

4.3

Work With or Contribute to a Work Group or Team

4.2

Deal With External Customers or the Public in General

4.1

Impact of Decisions on Co-workers or Company Results

4.1

Time Pressure

4.0

Frequency of Decision Making

4.0

Related Careers

Administrative Services Managers

$108K

First-Line Supervisors of Office and Administrative Support Workers

$66K

Counter and Rental Clerks

$39K

Financial Managers

$162K

Purchasing Managers

$140K

Securities, Commodities, and Financial Services Sales Agents

$78K

Loan Officers

$74K

Brokerage Clerks

$63K

Chief Executives

$206K

Construction Managers

$107K

Is Property, Real Estate, and Community Association Managers right for you?

Take our free career quiz to see how you match with this and 900+ other careers.

Take the Quiz

Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.