Customs Brokers

13-1041.08 Zone 3 — Medium Preparation Needed

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Also known as: Air Export Agent, Air Export Operations Agent, Air Import Agent, Boarding Agent, Cargo Agent, Cargo Broker, Cargo Office Agent, Corporate Licensed Broker, ...

Annual Salary

$78,420

Median annual wage (May 2024)

$59,130 25th – 75th percentile $104,800
10th percentile $46,230
90th percentile $130,030
U.S. Employment: 397,770

Job Outlook

+3%

Projected growth, 2024–2034 (About average)

Annual Job Openings 33,300 per year (avg. 2024–2034)
Typical education: Bachelor's degree
On-the-job training: Moderate-term on-the-job training

What You'd Do

  • Sign documents on behalf of clients, using powers of attorney.
  • Provide advice on transportation options, types of carriers, or shipping routes.
  • Post bonds for the products being imported or assist clients in obtaining bonds.
  • Insure cargo against loss, damage, or pilferage.
  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.
  • Contract with freight forwarders for destination services.
  • Arrange for transportation, warehousing, or product distribution of imported or exported products.
  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.
  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

Top Skills

Active Listening 4.0
Reading Comprehension 3.9
Writing 3.8
Speaking 3.8
Critical Thinking 3.8
Complex Problem Solving 3.8
Judgment and Decision Making 3.3
Service Orientation 3.3

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Transportation 4.2
English Language 4.1
Administrative 4.1
Law and Government 4.0
Customer and Personal Service 4.0
Computers and Electronics 3.5
Administration and Management 3.4
Geography 3.4

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

High School
45%
Certificate
20%
Bachelor's
20%
Associate's
10%
< High School
5%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word SAP software

Other Tools

Automated commercial environment software ACE Automated system for customs data ASYCUDA Customs records databases Electronic data interchange EDI software Materials requirement planning MRP software Operating system software Optical character reader OCR software Parts classification databases SAP Customs Management Tariff databases Web browser software

Work Styles

Personality traits and work styles important for this career

2.7
Integrity
2.7
Attention to Detail
2.7
Dependability
2.4
Cautiousness
1.8
Perseverance
1.7
Achievement Orientation
1.6
Cooperation

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Written Comprehension 3.9
Deductive Reasoning 3.9
Oral Comprehension 3.8
Oral Expression 3.8
Written Expression 3.8
Near Vision 3.8
Speech Clarity 3.6
Information Ordering 3.5

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Getting Information 4.6
Working with Computers 4.5
Communicating with Supervisors, Peers, or Subordinates 4.3
Processing Information 4.3
Evaluating Information to Determine Compliance with Standards 4.3
Communicating with People Outside the Organization 4.2
Updating and Using Relevant Knowledge 4.2
Documenting/Recording Information 4.0

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations
5.0
E-Mail
5.0
Spend Time Sitting
4.9
Importance of Being Exact or Accurate
4.9
Time Pressure
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.7
Contact With Others
4.7
Importance of Repeating Same Tasks
4.3
Written Letters and Memos
4.3
Work With or Contribute to a Work Group or Team
4.2
Indoors, Environmentally Controlled
4.2
Frequency of Decision Making
4.1

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.