Labor Relations Specialists

13-1075.00 Zone 4 — Considerable Preparation Needed

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

Also known as: Appeals and Grievances Specialist, Arbitration Specialist, Business Agent, Business Representative, Collective Bargaining Specialist, Conciliator, Contract Negotiator, Employee and Labor Relations Specialist, ...

Annual Salary

$93,500

Median annual wage (May 2024)

$67,670 25th – 75th percentile $123,090
10th percentile $49,880
90th percentile $153,440
U.S. Employment: 64,590

Job Outlook

-0.1%

Projected growth, 2024–2034 (Declining)

Annual Job Openings 5,100 per year (avg. 2024–2034)
Typical education: Bachelor's degree
Experience: Less than 5 years

What You'd Do

  • Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
  • Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
  • Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
  • Identify alternatives to proposals of unions, employees, companies, or government agencies.
  • Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Mediate discussions between employer and employee representatives in attempt to reconcile differences.
  • Monitor company or workforce adherence to labor agreements.
  • Negotiate collective bargaining agreements.
  • Present the position of the company or of labor during arbitration or other labor negotiations.

Top Skills

Active Listening 4.4
Speaking 4.3
Negotiation 4.1
Reading Comprehension 4.0
Writing 4.0
Critical Thinking 4.0
Persuasion 3.9
Social Perceptiveness 3.8

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Personnel and Human Resources 4.1
English Language 3.7
Law and Government 3.6
Administration and Management 3.1
Education and Training 2.9
Customer and Personal Service 2.7
Computers and Electronics 2.7
Mathematics 2.6

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
33.3%
Some College
9.5%
Associate's
9.5%
Post-Bacc Cert
9.5%
Master's
9.5%
Professional
9.5%
< High School
4.8%
High School
4.8%
Certificate
4.8%
Doctoral
4.8%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Kubernetes Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint Microsoft Word Oracle PeopleSoft ServiceNow Workday software

Other Tools

Internet Grievance System IGS LaborSoft LaborForce Arbitration/Appeals Manager module LaborSoft LaborForce Discipline Manager module LaborSoft LaborForce EEO Claims Manager module LaborSoft LaborForce Grievance Manager module LaborSoft LaborForce Incident Tracking module LaborSoft LaborForce Personnel Manager module LaborSoft LaborForce Reporting/Dashboard Manager module Micropact entellitrak Labor Relations Edition Oracle HRIS Word processing software

Work Styles

Personality traits and work styles important for this career

2.4
Integrity
2.4
Self-Control
2.4
Dependability
2.2
Social Orientation
2.2
Stress Tolerance
2.1
Attention to Detail
2.1
Perseverance

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Expression 4.3
Oral Comprehension 4.1
Written Comprehension 4.0
Written Expression 4.0
Problem Sensitivity 4.0
Deductive Reasoning 3.8
Inductive Reasoning 3.8
Speech Clarity 3.8

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Resolving Conflicts and Negotiating with Others 4.5
Getting Information 4.5
Making Decisions and Solving Problems 4.3
Establishing and Maintaining Interpersonal Relationships 4.3
Communicating with Supervisors, Peers, or Subordinates 4.1
Evaluating Information to Determine Compliance with Standards 4.0
Processing Information 3.9
Organizing, Planning, and Prioritizing Work 3.8

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

E-Mail
5.0
Telephone Conversations
4.7
Face-to-Face Discussions with Individuals and Within Teams
4.5
Contact With Others
4.5
Freedom to Make Decisions
4.2
Indoors, Environmentally Controlled
4.2
Spend Time Sitting
4.1
Determine Tasks, Priorities and Goals
4.1
Work With or Contribute to a Work Group or Team
4.1
Conflict Situations
4.0
Impact of Decisions on Co-workers or Company Results
3.9
Written Letters and Memos
3.7

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.