Child, Family, and School Social Workers

21-1021.00 Zone 4 — Considerable Preparation Needed

Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.

Also known as: Adolescent Counselor, Adoption Agent, Adoption Coordinator, Adoption Counselor, Adoption Social Worker, Adoption Specialist, Adoption Worker, Case Manager, ...

Annual Salary

$58,570

Median annual wage (May 2024)

$47,480 25th – 75th percentile $74,060
10th percentile $40,580
90th percentile $94,030
U.S. Employment: 382,960

Job Outlook

+3.4%

Projected growth, 2024–2034 (About average)

Annual Job Openings 35,100 per year (avg. 2024–2034)
Typical education: Bachelor's degree

What You'd Do

  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
  • Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
  • Maintain case history records and prepare reports.
  • Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
  • Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
  • Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
  • Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
  • Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
  • Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing.
  • Refer clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.

Top Skills

Active Listening 4.9
Speaking 4.5
Critical Thinking 4.1
Social Perceptiveness 4.1
Reading Comprehension 4.0
Judgment and Decision Making 4.0
Service Orientation 4.0
Complex Problem Solving 3.9

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 4.3
Therapy and Counseling 4.1
Psychology 4.1
English Language 3.8
Administrative 3.6
Sociology and Anthropology 3.4
Education and Training 3.3
Law and Government 3.1

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
68.7%
Master's
25.8%
Associate's
5.5%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word

Other Tools

EasyCBM Patient electronic medical record EMR software Student information systems SIS software Web browser software

Work Styles

Personality traits and work styles important for this career

3.0
Empathy
3.0
Cooperation
2.9
Sincerity
2.8
Dependability
2.5
Integrity
2.4
Social Orientation
2.3
Stress Tolerance

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Expression 4.6
Oral Comprehension 4.4
Problem Sensitivity 4.3
Written Comprehension 4.1
Written Expression 4.1
Speech Clarity 4.0
Speech Recognition 3.9
Deductive Reasoning 3.9

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Establishing and Maintaining Interpersonal Relationships 4.7
Communicating with Supervisors, Peers, or Subordinates 4.7
Getting Information 4.6
Documenting/Recording Information 4.6
Identifying Objects, Actions, and Events 4.5
Communicating with People Outside the Organization 4.5
Performing for or Working Directly with the Public 4.4
Assisting and Caring for Others 4.4

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

E-Mail
5.0
Face-to-Face Discussions with Individuals and Within Teams
5.0
Contact With Others
5.0
Telephone Conversations
4.9
Work With or Contribute to a Work Group or Team
4.8
Conflict Situations
4.5
Dealing With Unpleasant, Angry, or Discourteous People
4.5
Freedom to Make Decisions
4.4
Determine Tasks, Priorities and Goals
4.4
Time Pressure
4.3
Deal With External Customers or the Public in General
4.3
Importance of Being Exact or Accurate
4.3

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.