Healthcare Social Workers

21-1022.00 Zone 5 — Extensive Preparation Needed

Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family caregivers. Provide patients with information and counseling, and make referrals for other services. May also provide case and care management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.

Also known as: AIDS Social Worker, Bereavement Counselor, Case Manager, Case Worker, Caseworker, Certified Health Care Social Worker, Certified Social Worker in Health Care (C-SWHC), Client Advocate, ...

Annual Salary

$68,090

Median annual wage (May 2024)

$55,360 25th – 75th percentile $83,410
10th percentile $45,030
90th percentile $100,870
U.S. Employment: 185,940

Job Outlook

+7.7%

Projected growth, 2024–2034 (Faster than average)

Annual Job Openings 18,400 per year (avg. 2024–2034)
Typical education: Master's degree
On-the-job training: Internship/residency

What You'd Do

  • Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
  • Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
  • Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
  • Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.
  • Advocate for clients or patients to resolve crises.
  • Identify environmental impediments to client or patient progress through interviews and review of patient records.
  • Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.
  • Modify treatment plans to comply with changes in clients' status.
  • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.
  • Supervise and direct other workers providing services to clients or patients.

Top Skills

Social Perceptiveness 4.3
Speaking 4.1
Service Orientation 4.1
Reading Comprehension 4.0
Active Listening 4.0
Coordination 4.0
Critical Thinking 4.0
Writing 3.9

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Psychology 4.9
Therapy and Counseling 4.7
Sociology and Anthropology 4.4
English Language 4.4
Customer and Personal Service 3.9
Education and Training 3.5
Philosophy and Theology 3.2
Administrative 3.0

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Master's
70.4%
Bachelor's
14.8%
Post-Master's
11.1%
Professional
3.7%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

MEDITECH software Microsoft Excel Microsoft Office software Microsoft PowerPoint Microsoft Teams Microsoft Word Zoom

Other Tools

Adobe PageMaker Automated clinical information systems Calendar software Command Systems ComServe Corel WordPerfect Office Suite Database software Email software Google Meet Healthcare common procedure coding system HCPCS Information presentation software Intrado SchoolMessenger James Frazier Associates DataStart Medical procedure coding software Medical records software Microsoft Publisher +8 more

Work Styles

Personality traits and work styles important for this career

3.0
Empathy
3.0
Cooperation
2.9
Sincerity
2.7
Dependability
2.5
Social Orientation
2.4
Stress Tolerance
2.3
Integrity

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Expression 4.1
Oral Comprehension 4.0
Written Comprehension 4.0
Speech Clarity 4.0
Problem Sensitivity 4.0
Deductive Reasoning 4.0
Speech Recognition 4.0
Written Expression 3.9

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Assisting and Caring for Others 4.7
Establishing and Maintaining Interpersonal Relationships 4.5
Getting Information 4.5
Communicating with Supervisors, Peers, or Subordinates 4.4
Documenting/Recording Information 4.3
Communicating with People Outside the Organization 4.3
Resolving Conflicts and Negotiating with Others 4.2
Making Decisions and Solving Problems 4.2

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations
5.0
Face-to-Face Discussions with Individuals and Within Teams
5.0
E-Mail
4.9
Indoors, Environmentally Controlled
4.8
Contact With Others
4.8
Work With or Contribute to a Work Group or Team
4.7
Freedom to Make Decisions
4.3
Determine Tasks, Priorities and Goals
4.2
Deal With External Customers or the Public in General
4.0
Written Letters and Memos
4.0
Time Pressure
4.0
Exposed to Disease or Infections
4.0

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.