Probation Officers and Correctional Treatment Specialists

21-1092.00 Zone 4 — Considerable Preparation Needed

Provide social services to assist in rehabilitation of law offenders in custody or on probation or parole. Make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.

Also known as: Adult Probation and Parole Officer, Adult Probation Officer, Attendance Officer, Community Corrections Specialist, Community Supervision Officer, Correctional Case Manager, Correctional Casework Specialist, Correctional Counselor, ...

Annual Salary

$64,520

Median annual wage (May 2024)

$52,580 25th – 75th percentile $84,030
10th percentile $45,390
90th percentile $106,290
U.S. Employment: 86,820

Job Outlook

+2.6%

Projected growth, 2024–2034 (About average)

Annual Job Openings 7,900 per year (avg. 2024–2034)
Typical education: Bachelor's degree
On-the-job training: Moderate-term on-the-job training

What You'd Do

  • Prepare and maintain case folder for each assigned inmate or offender.
  • Write reports describing offenders' progress.
  • Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
  • Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
  • Gather information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant information.
  • Develop liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments.
  • Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
  • Provide offenders or inmates with assistance in matters concerning detainers, sentences in other jurisdictions, writs, and applications for social assistance.
  • Arrange for postrelease services, such as employment, housing, counseling, education, and social activities.
  • Recommend remedial action or initiate court action in response to noncompliance with terms of probation or parole.

Top Skills

Active Listening 4.0
Speaking 4.0
Social Perceptiveness 4.0
Reading Comprehension 3.9
Critical Thinking 3.9
Writing 3.8
Complex Problem Solving 3.8
Monitoring 3.8

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Law and Government 4.4
Public Safety and Security 4.3
English Language 4.1
Psychology 4.1
Therapy and Counseling 4.0
Sociology and Anthropology 3.6
Administrative 3.4
Customer and Personal Service 3.2

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
88%
Associate's
5.3%
Master's
2.4%
Certificate
1.7%
Some College
1.7%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Facebook Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word

Other Tools

Appointment scheduling software Case management software Corel WordPerfect Office Suite Court records databases Customer relationship management CRM software Electronic tracking device software Email software LinkedIn Speech recognition software Tyler Technologies Odyssey Case Manager Web browser software Word processing software

Work Styles

Personality traits and work styles important for this career

2.9
Integrity
2.7
Dependability
2.6
Self-Control
2.5
Stress Tolerance
2.2
Social Orientation
2.1
Attention to Detail
2.1
Empathy

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Expression 4.1
Written Comprehension 4.0
Problem Sensitivity 4.0
Deductive Reasoning 4.0
Oral Comprehension 3.9
Inductive Reasoning 3.9
Written Expression 3.8
Speech Clarity 3.8

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Getting Information 4.8
Documenting/Recording Information 4.5
Communicating with Supervisors, Peers, or Subordinates 4.4
Evaluating Information to Determine Compliance with Standards 4.4
Organizing, Planning, and Prioritizing Work 4.3
Making Decisions and Solving Problems 4.3
Identifying Objects, Actions, and Events 4.3
Working with Computers 4.2

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Contact With Others
5.0
Telephone Conversations
4.8
E-Mail
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.7
Deal With External Customers or the Public in General
4.7
Conflict Situations
4.5
Time Pressure
4.4
Indoors, Environmentally Controlled
4.4
Importance of Being Exact or Accurate
4.4
Dealing With Unpleasant, Angry, or Discourteous People
4.3
Work With or Contribute to a Work Group or Team
4.3
Impact of Decisions on Co-workers or Company Results
4.2

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.