Arbitrators, Mediators, and Conciliators
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
Also known as: Adjudicator, Alternative Dispute Resolution Coordinator (ADR Coordinator), Alternative Dispute Resolution Mediator (ADR Mediator), Arbiter, Arbitration Manager, Arbitration Specialist, Arbitrator, Community Relations Representative (Community Relations Rep), ...
Annual Salary
Median annual wage (May 2024)
Job Outlook
Projected growth, 2024–2034 (Faster than average)
What You'd Do
- Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- Set up appointments for parties to meet for mediation.
- Prepare settlement agreements for disputants to sign.
- Prepare written opinions or decisions regarding cases.
- Rule on exceptions, motions, or admissibility of evidence.
- Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
- Research laws, regulations, policies, or precedent decisions to prepare for hearings.
- Recommend acceptance or rejection of compromise settlement offers.
- Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
- Issue subpoenas or administer oaths to prepare for formal hearings.
- Authorize payment of valid claims.
- Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- Conduct hearings to obtain information or evidence relative to disposition of claims.
- Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
- Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
- Interview claimants, agents, or witnesses to obtain information about disputed issues.
- Participate in court proceedings.
- Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
- Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
Top Skills
Importance scale: 1 (low) – 5 (high)
Knowledge Areas
Importance scale: 1 (low) – 5 (high)
Education Level Distribution
Percentage of workers in this occupation by education level
Technology & Tools
Software and tools commonly used in this role
In-Demand Technologies
Other Tools
Work Styles
Personality traits and work styles important for this career
Key Abilities
Cognitive, physical, and sensory abilities important for this role
Importance scale: 1 (low) – 5 (high)
Work Activities
General types of job behaviors occurring on this job
Importance scale: 1 (low) – 5 (high)
Work Environment
Physical and social factors that influence the nature of work
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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.
This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.