First-Line Supervisors of Correctional Officers

33-1011.00 Zone 3 — Medium Preparation Needed

Directly supervise and coordinate activities of correctional officers and jailers.

Also known as: Commissary Manager, Correction Officer Supervisor, Correction Warden, Correctional Captain, Correctional Case Records Supervisor, Correctional Housing Unit Manager, Correctional Officer Captain, Correctional Program Supervisor, ...

Annual Salary

$76,310

Median annual wage (May 2024)

$56,890 25th – 75th percentile $102,190
10th percentile $50,340
90th percentile $125,170
U.S. Employment: 53,390

Job Outlook

-2.8%

Projected growth, 2024–2034 (Declining)

Annual Job Openings 4,300 per year (avg. 2024–2034)
Typical education: High school diploma or equivalent
Experience: Less than 5 years

What You'd Do

  • Take, receive, or check periodic inmate counts.
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Respond to emergencies, such as escapes.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Instruct employees or provide on-the-job training.

Top Skills

Active Listening 4.0
Coordination 4.0
Critical Thinking 4.0
Monitoring 4.0
Social Perceptiveness 4.0
Speaking 3.9
Reading Comprehension 3.8
Management of Personnel Resources 3.8

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Public Safety and Security 4.8
Law and Government 4.4
Administration and Management 4.2
Psychology 4.1
English Language 4.0
Administrative 3.7
Computers and Electronics 3.6
Education and Training 3.6

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

High School
59%
Associate's
22.9%
Bachelor's
10.7%
Certificate
5.2%
Some College
2.3%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word

Other Tools

3M Electronic Monitoring Email software Guardian RFID Jail management software

Work Styles

Personality traits and work styles important for this career

3.0
Stress Tolerance
2.9
Integrity
2.9
Dependability
2.6
Self-Control
2.6
Cautiousness
2.6
Leadership Orientation
2.2
Attention to Detail

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Comprehension 4.0
Oral Expression 4.0
Problem Sensitivity 4.0
Deductive Reasoning 4.0
Written Comprehension 3.9
Written Expression 3.8
Inductive Reasoning 3.8
Speech Clarity 3.6

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Documenting/Recording Information 4.7
Communicating with Supervisors, Peers, or Subordinates 4.6
Resolving Conflicts and Negotiating with Others 4.5
Getting Information 4.5
Evaluating Information to Determine Compliance with Standards 4.4
Making Decisions and Solving Problems 4.4
Training and Teaching Others 4.3
Guiding, Directing, and Motivating Subordinates 4.3

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

E-Mail
5.0
Telephone Conversations
4.9
Contact With Others
4.8
Health and Safety of Other Workers
4.8
Indoors, Environmentally Controlled
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.7
Frequency of Decision Making
4.7
Work With or Contribute to a Work Group or Team
4.7
Dealing With Unpleasant, Angry, or Discourteous People
4.6
Conflict Situations
4.5
Work Outcomes and Results of Other Workers
4.5
Impact of Decisions on Co-workers or Company Results
4.4

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.