Maids and Housekeeping Cleaners

37-2012.00 Zone 1 — Little or No Preparation Needed

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Also known as: Bed Maker, Bunk House Worker, Butler, Cabin Cleaner, Chambermaid, Charwoman, Cleaner, Cleaning Maid, ...

Annual Salary

$34,660

Median annual wage (May 2024)

$29,630 25th – 75th percentile $38,510
10th percentile $26,800
90th percentile $47,590
U.S. Employment: 854,910

Job Outlook

+0.4%

Projected growth, 2024–2034 (Slower than average)

Annual Job Openings 193,500 per year (avg. 2024–2034)
Typical education: No formal educational credential
On-the-job training: Short-term on-the-job training

What You'd Do

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Dust and polish furniture and equipment.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Hang draperies and dust window blinds.

Top Skills

Service Orientation 3.1
Coordination 3.0
Time Management 3.0
Social Perceptiveness 2.9
Active Listening 2.8
Speaking 2.8
Critical Thinking 2.8
Monitoring 2.8

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 4.0
English Language 3.2
Public Safety and Security 3.2
Administration and Management 2.9
Chemistry 2.5
Education and Training 2.4
Production and Processing 2.2
Communications and Media 2.1

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

< High School
44.6%
High School
35.5%
Certificate
6.7%
Bachelor's
5.9%
Post-Doctoral
5%
Some College
2.4%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Facebook Microsoft Excel Microsoft Windows

Other Tools

Blink Computerized bed control system software Computerized maintenance management system CMMS Eko Email software Inventory tracking software

Work Styles

Personality traits and work styles important for this career

2.1
Dependability
1.7
Attention to Detail
1.2
Integrity
1.2
Cooperation
0.9
Humility
0.8
Optimism
0.7
Perseverance

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Trunk Strength 3.1
Oral Comprehension 3.0
Oral Expression 3.0
Near Vision 3.0
Extent Flexibility 3.0
Stamina 3.0
Dynamic Strength 2.9
Speech Clarity 2.9

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Performing General Physical Activities 3.9
Assisting and Caring for Others 3.4
Performing for or Working Directly with the Public 3.3
Communicating with Supervisors, Peers, or Subordinates 3.3
Getting Information 3.3
Handling and Moving Objects 3.2
Organizing, Planning, and Prioritizing Work 3.1
Inspecting Equipment, Structures, or Materials 2.9

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Spend Time Standing
4.8
Spend Time Making Repetitive Motions
4.8
Spend Time Walking or Running
4.5
Spend Time Bending or Twisting Your Body
4.5
Face-to-Face Discussions with Individuals and Within Teams
4.4
Indoors, Environmentally Controlled
4.3
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection
4.1
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
4.0
Work With or Contribute to a Work Group or Team
3.9
Time Pressure
3.9
Contact With Others
3.8
Exposed to Contaminants
3.7

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.