Morticians, Undertakers, and Funeral Arrangers

39-4031.00 Zone 3 — Medium Preparation Needed

Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

Also known as: Arranger, Cemetery Manager, Certified Mortician, Embalmer, Funeral Arrangement Director, Funeral Arranger, Funeral Counselor, Funeral Director, ...

Annual Salary

$49,800

Median annual wage (May 2024)

$38,470 25th – 75th percentile $67,140
10th percentile $31,470
90th percentile $85,940
U.S. Employment: 25,700

Job Outlook

+3.1%

Projected growth, 2024–2034 (About average)

Annual Job Openings 3,200 per year (avg. 2024–2034)
Typical education: Associate's degree
On-the-job training: Long-term on-the-job training

What You'd Do

  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Obtain information needed to complete legal documents, such as death certificates or burial permits.
  • Oversee the preparation and care of the remains of people who have died.
  • Contact cemeteries to schedule the opening and closing of graves.
  • Provide information on funeral service options, products, or merchandise, and maintain a casket display area.
  • Offer counsel and comfort to bereaved families or friends.
  • Close caskets and lead funeral corteges to churches or burial sites.
  • Arrange for clergy members to perform needed services.
  • Provide or arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
  • Perform embalming duties, as necessary.

Top Skills

Active Listening 4.1
Social Perceptiveness 4.1
Service Orientation 3.9
Speaking 3.8
Coordination 3.8
Time Management 3.4
Reading Comprehension 3.3
Writing 3.3

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 4.7
English Language 3.8
Administrative 3.7
Administration and Management 3.6
Psychology 3.4
Personnel and Human Resources 3.2
Computers and Electronics 3.2
Sales and Marketing 3.1

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Associate's
73.2%
High School
15.3%
Bachelor's
11.2%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Salesforce software

Other Tools

Belmar & Associates Mortware Corel WordPerfect Office Suite Custom Data Systems Sterling Management Software FPA Software MACCS FuneralKiosk HMIS Advantage iCIMS Talent Cloud software Twin Tier Technologies MIMS Web browser software

Work Styles

Personality traits and work styles important for this career

2.7
Attention to Detail
2.7
Dependability
2.6
Empathy
2.5
Integrity
2.5
Self-Control
2.3
Sincerity
2.3
Cooperation

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Expression 4.0
Oral Comprehension 3.8
Speech Recognition 3.8
Speech Clarity 3.8
Problem Sensitivity 3.6
Near Vision 3.3
Information Ordering 3.3
Written Comprehension 3.1

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Performing for or Working Directly with the Public 4.7
Getting Information 4.6
Establishing and Maintaining Interpersonal Relationships 4.5
Documenting/Recording Information 4.5
Assisting and Caring for Others 4.4
Scheduling Work and Activities 4.4
Organizing, Planning, and Prioritizing Work 4.4
Making Decisions and Solving Problems 4.4

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.8
Contact With Others
4.7
Impact of Decisions on Co-workers or Company Results
4.7
Deal With External Customers or the Public in General
4.6
Indoors, Environmentally Controlled
4.6
Importance of Being Exact or Accurate
4.5
Frequency of Decision Making
4.4
Determine Tasks, Priorities and Goals
4.3
Work With or Contribute to a Work Group or Team
4.3
Freedom to Make Decisions
4.2
In an Enclosed Vehicle or Operate Enclosed Equipment
4.1

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.