Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Also known as: Airport Guide, Baggage Agent, Baggage Checker, Baggage Handler, Baggage Porter, Baggage Smasher, Baggageman, Bell Attendant, ...
Annual Salary
Median annual wage (May 2024)
Job Outlook
Projected growth, 2024–2034 (Declining)
What You'd Do
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Assist travelers and guests with disabilities.
- Deliver messages and room service orders, and run errands for guests.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transport guests about premises and local areas, or arrange for transportation.
- Pick up and return items for laundry and valet service.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Top Skills
Importance scale: 1 (low) – 5 (high)
Knowledge Areas
Importance scale: 1 (low) – 5 (high)
Education Level Distribution
Percentage of workers in this occupation by education level
Technology & Tools
Software and tools commonly used in this role
In-Demand Technologies
Other Tools
Work Styles
Personality traits and work styles important for this career
Key Abilities
Cognitive, physical, and sensory abilities important for this role
Importance scale: 1 (low) – 5 (high)
Work Activities
General types of job behaviors occurring on this job
Importance scale: 1 (low) – 5 (high)
Work Environment
Physical and social factors that influence the nature of work
Related Careers
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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.
This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.