Counter and Rental Clerks
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Also known as: Airplane Charter Clerk, Apartment Rental Clerk, Apparel Rental Clerk, Auto Rental Clerk, Automobile Rental Clerk, Automotive Customer Service Advisor (Auto Customer Service Advisor), Baby Stroller Rental Clerk, Bicycle Rental Clerk, ...
Annual Salary
Median annual wage (May 2024)
Job Outlook
Projected growth, 2024–2034 (About average)
What You'd Do
- Compute charges for merchandise or services and receive payments.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Keep records of transactions and of the number of customers entering an establishment.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies, and procedures.
- Reserve items for requested times and keep records of items rented.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Rent items, arrange for provision of services to customers, and accept returns.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Allocate equipment to participants in sporting events or recreational activities.
Top Skills
Importance scale: 1 (low) – 5 (high)
Knowledge Areas
Importance scale: 1 (low) – 5 (high)
Education Level Distribution
Percentage of workers in this occupation by education level
Technology & Tools
Software and tools commonly used in this role
In-Demand Technologies
Other Tools
Work Styles
Personality traits and work styles important for this career
Key Abilities
Cognitive, physical, and sensory abilities important for this role
Importance scale: 1 (low) – 5 (high)
Work Activities
General types of job behaviors occurring on this job
Importance scale: 1 (low) – 5 (high)
Work Environment
Physical and social factors that influence the nature of work
Related Careers
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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.
This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.