Parts Salespersons
Sell spare and replacement parts and equipment in repair shop or parts store.
Also known as: Appliance Parts Counter Clerk, Automotive Parts Clerk (Auto Parts Clerk), Automotive Parts Counter Associate (Auto Parts Counter Associate), Automotive Parts Counter Person (Auto Parts Counter Person), Automotive Parts Counterperson (Auto Parts Counterperson), Automotive Parts Handler (Auto Parts Handler), Automotive Parts Salesperson (Auto Parts Salesperson), Automotive Parts Specialist (Auto Parts Specialist), ...
Annual Salary
Median annual wage (May 2024)
Job Outlook
Projected growth, 2024–2034 (About average)
What You'd Do
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms, according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers, and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Fill customer orders from stock, and place orders when requested items are out of stock.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- Locate and label parts, and maintain inventory of stock.
- Pick up and deliver parts.
- Maintain and clean work and inventory areas.
- Manage shipments by researching shipping methods or costs and tracking packages.
Top Skills
Importance scale: 1 (low) – 5 (high)
Knowledge Areas
Importance scale: 1 (low) – 5 (high)
Education Level Distribution
Percentage of workers in this occupation by education level
Technology & Tools
Software and tools commonly used in this role
In-Demand Technologies
Other Tools
Work Styles
Personality traits and work styles important for this career
Key Abilities
Cognitive, physical, and sensory abilities important for this role
Importance scale: 1 (low) – 5 (high)
Work Activities
General types of job behaviors occurring on this job
Importance scale: 1 (low) – 5 (high)
Work Environment
Physical and social factors that influence the nature of work
Related Careers
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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.
This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.