Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

41-3091.00 Zone 2 — Some Preparation Needed

Sell services to individuals or businesses. May describe options or resolve client problems.

Also known as: Account Executive, Accounts Manager, Accounts Representative, Automobile Club Membership Sales Agent, Automotive Sales Consultant (Auto Sales Consultant), Business Services Sales Representative, Business-to-Business Sales Representative, Client Relationship Consultant, ...

Annual Salary

$66,260

Median annual wage (May 2024)

$47,120 25th – 75th percentile $98,780
10th percentile $36,930
90th percentile $142,040
U.S. Employment: 1,189,330

Job Outlook

+3.1%

Projected growth, 2024–2034 (About average)

Annual Job Openings 123,000 per year (avg. 2024–2034)
Typical education: High school diploma or equivalent
On-the-job training: Moderate-term on-the-job training

What You'd Do

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.
  • Develop sales presentations or proposals to explain service specifications.
  • Distribute promotional materials at meetings, conferences, or trade shows.
  • Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
  • Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Apple macOS HubSpot software IBM SPSS Statistics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word Salesforce software

Other Tools

Customer relationship management CRM software Enterprise application integration EAI software JamBoard Microsoft Dynamics

Work Styles

Personality traits and work styles important for this career

3.0
Perseverance
2.8
Social Orientation
2.4
Achievement Orientation
2.2
Self-Confidence
2.1
Dependability
2.0
Optimism
2.0
Initiative

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.