Credit Authorizers, Checkers, and Clerks

43-4041.00 Zone 2 — Some Preparation Needed

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Also known as: Accounts Receivable Coordinator, Authorizer, Branch Processor, Call Out Operator, Charge Authorizer, Collector, Commercial Credit Advisor, Commercial Credit Analyst, ...

Annual Salary

$49,130

Median annual wage (May 2024)

$40,850 25th – 75th percentile $59,530
10th percentile $34,590
90th percentile $71,730
U.S. Employment: 11,960

Job Outlook

-6.2%

Projected growth, 2024–2034 (Declining)

Annual Job Openings 1,000 per year (avg. 2024–2034)
Typical education: High school diploma or equivalent
On-the-job training: Moderate-term on-the-job training

What You'd Do

  • Keep records of customers' charges and payments.
  • Compile and analyze credit information gathered by investigation.
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
  • Call customers to collect payment on delinquent accounts.
  • Consult with customers to resolve complaints or verify financial or credit transactions.
  • Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.
  • Prepare reports of findings and recommendations.
  • Review individual or commercial customer files to identify and select delinquent accounts for collection.
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.

Top Skills

Reading Comprehension 3.6
Active Listening 3.6
Speaking 3.6
Critical Thinking 3.3
Writing 3.1
Time Management 3.1
Social Perceptiveness 3.1
Coordination 3.0

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 4.1
English Language 3.7
Mathematics 3.6
Law and Government 3.4
Administrative 3.3
Economics and Accounting 3.3
Computers and Electronics 3.2
Administration and Management 3.1

Importance scale: 1 (low) – 5 (high)

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint Microsoft Word SAP software Structured query language SQL Tableau

Other Tools

Accounting software Email software Equifax software Experian software Financial accounting software Microsoft Internet Explorer Spreadsheet programs Web browser software

Work Styles

Personality traits and work styles important for this career

2.7
Attention to Detail
2.4
Dependability
2.2
Integrity
2.2
Cautiousness
1.4
Self-Control
1.3
Achievement Orientation
1.3
Social Orientation

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Comprehension 3.6
Written Comprehension 3.5
Oral Expression 3.5
Near Vision 3.5
Problem Sensitivity 3.5
Speech Clarity 3.3
Deductive Reasoning 3.3
Inductive Reasoning 3.3

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Getting Information 4.5
Working with Computers 4.4
Communicating with People Outside the Organization 4.4
Communicating with Supervisors, Peers, or Subordinates 4.3
Documenting/Recording Information 4.2
Processing Information 4.1
Establishing and Maintaining Interpersonal Relationships 4.1
Updating and Using Relevant Knowledge 3.9

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations
5.0
Contact With Others
4.9
E-Mail
4.8
Importance of Being Exact or Accurate
4.7
Face-to-Face Discussions with Individuals and Within Teams
4.7
Spend Time Sitting
4.7
Time Pressure
4.7
Deal With External Customers or the Public in General
4.7
Work With or Contribute to a Work Group or Team
4.6
Determine Tasks, Priorities and Goals
4.5
Impact of Decisions on Co-workers or Company Results
4.5
Frequency of Decision Making
4.5

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.