Freight Forwarders

43-5011.01 Zone 2 — Some Preparation Needed

Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.

Also known as: Air Cargo Agent, Air Export Agent, Air Export Clerk, Air Export Coordinator, Air Freight Forwarder, Cargo Agent, Domestic Freight Forwarder, Export Clerk, ...

Annual Salary

$49,900

Median annual wage (May 2024)

$43,490 25th – 75th percentile $62,230
10th percentile $37,240
90th percentile $76,350
U.S. Employment: 97,800

Job Outlook

+8.5%

Projected growth, 2024–2034 (Much faster than average)

Annual Job Openings 8,800 per year (avg. 2024–2034)
Typical education: High school diploma or equivalent
On-the-job training: Short-term on-the-job training

What You'd Do

  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.
  • Determine efficient and cost-effective methods of moving goods from one location to another.
  • Reserve necessary space on ships, aircraft, trains, or trucks.
  • Arrange delivery or storage of goods at destinations.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Calculate weight, volume, or cost of goods to be moved.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Consolidate loads with a common destination to reduce costs to individual shippers.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Keep records of goods dispatched or received.

Top Skills

Reading Comprehension 3.8
Coordination 3.8
Monitoring 3.5
Active Listening 3.4
Critical Thinking 3.4
Writing 3.3
Speaking 3.3
Negotiation 3.3

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Transportation 4.8
Administrative 4.6
Customer and Personal Service 4.5
Administration and Management 4.3
English Language 4.3
Computers and Electronics 4.0
Public Safety and Security 3.9
Geography 3.9

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

Bachelor's
43.7%
High School
25.4%
Associate's
16.2%
Master's
14.4%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word SAP software

Other Tools

AESDirect Arcline ArcFreight CargoWise ediEnterprise CEDAS Gateway Email software IES Ecellerate Kewill Global Trade and Logistics Manufacturing resource planning MRP software Oracle JD Edwards EnterpriseOne Order management software Package tracking software QuestaWeb TradeMaster QW RedBerry Logistics Riege Software International Procars Star Tec Software Hercules Export +4 more

Work Styles

Personality traits and work styles important for this career

2.7
Dependability
2.5
Attention to Detail
2.1
Cautiousness
2.1
Integrity
1.8
Perseverance
1.8
Adaptability
1.7
Achievement Orientation

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Comprehension 3.9
Written Comprehension 3.9
Oral Expression 3.9
Information Ordering 3.6
Near Vision 3.5
Problem Sensitivity 3.5
Written Expression 3.4
Deductive Reasoning 3.4

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Getting Information 4.5
Identifying Objects, Actions, and Events 4.4
Monitoring Processes, Materials, or Surroundings 4.3
Working with Computers 4.3
Making Decisions and Solving Problems 4.2
Scheduling Work and Activities 4.1
Judging the Qualities of Objects, Services, or People 4.1
Analyzing Data or Information 4.1

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations
5.0
E-Mail
5.0
Time Pressure
5.0
Indoors, Environmentally Controlled
4.9
Contact With Others
4.7
Deal With External Customers or the Public in General
4.5
Spend Time Sitting
4.5
Face-to-Face Discussions with Individuals and Within Teams
4.3
Importance of Being Exact or Accurate
4.3
Importance of Repeating Same Tasks
4.3
Work With or Contribute to a Work Group or Team
4.2
Conflict Situations
4.1

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.