Couriers and Messengers

43-5021.00 Zone 2 — Some Preparation Needed

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

Also known as: Bank Courier, Bank Messenger, Bank Runner, Bicycle Messenger, Bill Distributor, Bill Hiker, Bill Peddler, Call Person, ...

Annual Salary

$38,340

Median annual wage (May 2024)

$35,130 25th – 75th percentile $44,630
10th percentile $29,880
90th percentile $50,590
U.S. Employment: 71,920

Job Outlook

+8.2%

Projected growth, 2024–2034 (Much faster than average)

Annual Job Openings 27,900 per year (avg. 2024–2034)
Typical education: High school diploma or equivalent
On-the-job training: Short-term on-the-job training

What You'd Do

  • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
  • Unload and sort items collected along delivery routes.
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
  • Plan and follow the most efficient routes for delivering goods.
  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
  • Sort items to be delivered according to the delivery route.
  • Obtain signatures and payments, or arrange for recipients to make payments.
  • Record information, such as items received and delivered and recipients' responses to messages.
  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

Top Skills

Active Listening 3.3
Speaking 3.3
Time Management 3.3
Reading Comprehension 3.0
Writing 3.0
Critical Thinking 3.0
Service Orientation 3.0
Judgment and Decision Making 2.9

Importance scale: 1 (low) – 5 (high)

Knowledge Areas

Customer and Personal Service 3.8
Transportation 3.8
English Language 3.5
Public Safety and Security 2.4
Administrative 2.3
Geography 2.2
Law and Government 2.1
Medicine and Dentistry 2.0

Importance scale: 1 (low) – 5 (high)

Education Level Distribution

Percentage of workers in this occupation by education level

High School
74.3%
Associate's
13.1%
Certificate
9.3%
< High School
3.3%

Technology & Tools

Software and tools commonly used in this role

In-Demand Technologies

Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft Word

Other Tools

Route mapping software

Work Styles

Personality traits and work styles important for this career

2.6
Dependability
1.8
Attention to Detail
1.7
Integrity
1.4
Cautiousness
1.2
Social Orientation
1.1
Cooperation
1.1
Stress Tolerance

Key Abilities

Cognitive, physical, and sensory abilities important for this role

Oral Comprehension 3.6
Oral Expression 3.6
Written Comprehension 3.3
Near Vision 3.3
Speech Recognition 3.3
Multilimb Coordination 3.3
Far Vision 3.3
Speech Clarity 3.1

Importance scale: 1 (low) – 5 (high)

Work Activities

General types of job behaviors occurring on this job

Getting Information 4.2
Documenting/Recording Information 4.0
Operating Vehicles, Mechanized Devices, or Equipment 4.0
Communicating with Supervisors, Peers, or Subordinates 3.6
Handling and Moving Objects 3.6
Establishing and Maintaining Interpersonal Relationships 3.4
Identifying Objects, Actions, and Events 3.3
Performing General Physical Activities 3.1

Importance scale: 1 (low) – 5 (high)

Work Environment

Physical and social factors that influence the nature of work

Telephone Conversations
5.0
Freedom to Make Decisions
4.8
Face-to-Face Discussions with Individuals and Within Teams
4.7
Time Pressure
4.7
Contact With Others
4.7
E-Mail
4.4
Spend Time Sitting
4.2
Determine Tasks, Priorities and Goals
4.2
Importance of Being Exact or Accurate
4.1
Work With or Contribute to a Work Group or Team
4.1
In an Enclosed Vehicle or Operate Enclosed Equipment
4.1
Indoors, Environmentally Controlled
3.9

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Salary data: BLS Occupational Employment and Wage Statistics, May 2024. Outlook data: BLS Employment Projections, 2024–2034.

This page includes information from the O*NET 30.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.